Email britishgasprepaidcard@purecard.com
Telephone 0344 381 9560*
Our customer service agents are available 9am to 6pm, Monday to Friday (excluding public holidays).
Our address is:
Card Services, PO Box 1586, Westside, London Road, Hemel Hempstead, HP1 9SF
*We may record calls to help improve our service to you. Call charges to 03 numbers will cost you no more than 01 or 02 numbers, please check with your phone provider.
pure® is a trademark of Blackhawk Network Europe
Your Mastercard® is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. GVS Prepaid Ltd’s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD.